BrandingDigital Design
Client
Next Jump
Platform
Corporate Perks, now Perks at Work
Scope
Brand identity, collateral, UX and UI design
Started
August 2015, embedded in New York

Perks at Work, by the numbers

A platform at scale

30M+EmployeesReached through their employers
50+CountriesPlatform reach worldwide
70%Fortune 1000Share of companies using it
$2B+Annual salesReported by Next Jump for 2016
90,000+CompaniesListed in the platform profile

Source: Next Jump, Next Jump Partners, Perks at Work product listing, TipRanks (2023). Platform figures describe the platform today. Reach means access through employers, not individual shoppers.

Overview

A store that sits inside the employer

Perks at Work is a members-only shopping platform that employers give to their people. An employee signs in through their company and finds discounts and offers from retailers and brands. For the employer it is a benefit. For the retailer it is a channel into a workforce. For Next Jump, the company behind it, it is the business.

It operates at a scale few shopping platforms reach. Next Jump reported more than $2 billion in annual sales in 2016. Today the platform reaches more than 30 million employees across more than 50 countries, and it is used by small businesses and by 70% of the Fortune 1000.

A platform at that scale is not redesigned the way a website is redesigned.

The approach

We started by moving into the building

In August 2015, Dreamspace built an in-house team for the project and moved it into Next Jump’s New York office. We worked from there, embedded in their daily routine, next to the people who ran the platform every day.

Understanding the company from the inside came first. The brand, the platform and the rollout plan all followed from how Next Jump actually worked, not from how a brief described it. Over time the engagement grew from branding into a full overhaul of the brand and the Corporate Perks platform.

The constraint

It could not stop selling

The platform was taking orders every day, and the company’s 700 employees around the world were working against it. There was no pause button, and no version of this project that began with one.

The redesign had to happen in the open, one release at a time, on a platform customers were using that minute.

The map

Forty feet of sitemap

Before any page changed, the whole system went on a wall. The sitemap ran forty feet and held thousands of pages, each one to be redesigned in a short time and released in phases.

The Perks at Work page-level structure, drawn as a sitemap

A wall that size shows what a screen hides: how many pages there are, how they connect, and how much has to move together.

Laptop showing a Perks at Work architecture and flow diagram
Laptop showing the Perks at Work branding rules diagram

Brand system

One brand, written down

A redesign this size only holds together if the rules are written down. We wrote the Perks at Work brand usage guidelines: the mark, the color palette, the treatment of full-screen title cards, and the way the brand steps back when a partner’s brand leads.

Timothy Ambler and Sean Yuksel were co-Executive Creative Directors. Timothy led the brand and the rebrand of Next Jump’s identity. Sean led the UX and UI design of the entire e-commerce platform. The Dreamspace team executed the rebranding collateral and distributed the materials across multiple mediums, across the whole brand ecosystem.

Orange is the primary color, with a set of neutrals and accents for everything else. When a partner’s color leads, the Perks at Work wordmark goes neutral gray, so the two never compete.

Perks at Work color palette page from the brand guidelines
Co-branding page from the brand guidelines, showing the wordmark in neutral gray beside partner colors

Platform design

A platform of rules, not pages

Thousands of pages cannot be designed one at a time. We defined rules for how headlines, single items and categories behave, then applied them across every kind of page.

Laptop showing the set of rules for headlines and single items
Tablet showing a Perks at Work product page for fitness trackers
Tablet showing a Perks at Work category page for fitness apparel and toys
The Corporate Perks home page with WOWPoints
A retailer page on the Perks at Work platform
Perks at Work home page tile layout with retailer partners and WOWPoints

The goal was a shopping experience that reads the same whether an employee lands on the home page, a category or a single retailer.

Rollout

Brand first. Then the platform. Then the next business

Every phase went live on a platform that was already selling. That changed how the work had to be designed. A page could not depend on a later page being finished.

The brand shipped first

The new brand identity and guidelines went out ahead of everything else, so each later screen inherited the same colors, type and partner rules.

The e-commerce platform came second

The full redesign followed: the thousands of pages on the wall, released phase by phase while the store kept taking orders.

The Academy was planted inside it

With the brand and the platform in place, we put the base of a second business into Perks at Work, the Leadership Academy. We planted it and left it there.

A new screen had to sit next to an old one without the customer feeling the seam.

To make thousands of pages feel like one product, every page drew from a single visual system, built for the platform and applied across the whole ecosystem.

Beyond price

A perk is not only a discount

Perks at Work is not only a place to buy things for less. Becoming a leader at your company and working out your future there is a perk too.

Learning to lead belongs next to the deals.

At the time, Next Jump’s Leadership Academy was free. We built the idea of the Academy into the Perks at Work platform, so that growth sat inside the same place employees already went for savings and rewards.

That was the base of a second business for Next Jump, planted in the platform and left there. What Next Jump built on it afterward is theirs to tell.

Brand extension

The brand left the screen

The identity extended into a Health + Wellness sub-brand and the merchandise around it, and into notebooks, shirts and posters carrying Next Jump’s “Do Great Things” line. We also produced the brand films that told the story.

Next Jump Health and Wellness apparel and a yoga mat carrying the heart mark
Next Jump Health and Wellness shirts, pants and a fitness band
Orange Do Great Things shirts, notebooks and a poster

Lessons

What carries to any company at scale

Start inside the building

Work next to the people who run the thing. The plan gets better and the rollout gets safer.

Map the whole system first

Put every page, flow and dependency in one place before changing any of it. The size of the job decides the order of the work.

Write the rules down

Thousands of pages feel like one product only when they draw from the same rules.

Release in phases that can stand alone

Each phase should be safe to run next to the old version, so no single release can stop the business.

Perks are more than price

A platform people use for deals can also carry learning and a path to lead.

Notes

About the figures

Next Jump is a privately held company based in New York. Dreamspace designed and executed the platform redesign and the brand ecosystem, beginning in August 2015. Images and films are from the project’s 2017 case study.

Platform figures (30 million employees, more than 50 countries, 70% of the Fortune 1000, 90,000+ companies) are as published by Next Jump and its listed vendor profile, and they describe the platform today. Next Jump’s own sites cite slightly different country counts, so this page says more than 50. Reach means access through employers, not individual shoppers. The $2 billion annual sales figure is Next Jump’s own 2016 report.

Sources: Perks at Work product listing, Next Jump Partners, Next Jump, TipRanks, 2023 and Next Jump timeline.

Build an experience people remember

Tell us what you are building. We will help you define it, design it, and put it to work.

Start a conversation